Help Desk Software Central - Simplify Customer Support At The Help Desk Level

CRM software. For many organizations, CRM software is the buzzword of the day. To them, it is the golden fleece that leads to satisfy customers, better relationships, and most of all, profit. At Help Desk Software Central, CRM software is more than a buzzword: it is our business. Installing customer support systems is what we have built our reputation on over the past 15 years. Our clients include such Fortune 500 companies as Raytheon, Honeywell, Sprint and others. Bringing customer support systems and CRM software from buzzword to action through CRM consulting is our specialty.

Ensuring quality customer support

The IssueTrak helpdesk support software system brings together all the issue and ticket tracking facets of high-quality CRM software without the high CRM software price tag. Investing in your business is key, particularly when it comes to customer support, but the line between over investing and underinvesting is a thin one. The IssueTrak software system offers the ability to track customer support issues from one simple web interface. There are no special hardware requirements for the helpdesk application, and updates and fixes are absolutely free. Read more about our help desk software program here.

Ease-of-use - Our key benefit

There are few customer support systems that can boast the level of ease-of-use that IssueTrak can. While many helpdesk support software applications require you to install individual software applications on each to user's computer, the IssueTrak system is completely centralized. What this means is that customer support staff can access issues easily with only a Web connection and a simple browser.

What's more, the interface is highly simplistic. If your customer support staff can run an Internet browser, they will be able to use the system. This has saved our clients thousands of dollars in helpdesk training - training they would have to pay for when using competing customer support systems software. All this adds up to a truly usable remote customer support software system.

The business of solving support issues

It's a fact: solving your customer support issues quickly, and effectively, pays real dollars to your bottom line. Because the cost of acquiring a new customer is simply so much higher than maintaining your current customer relationships, it only makes sense to invest your IT dollars in keeping them happy. The IssueTrak customer support and help desk software system has proven experience in the field, and can cut the time spent on specific customer support issues by 50% or more in some cases. Understanding the financial efficiencies that truly optimized customer support systems provide is a hallmark of every great manager. Getting started with the IssueTrak helpdesk software system is merely a click away.

Contact us

We invite you to try and online demo of our customer support helpdesk software system. By clicking here, and filling out a short contact form, you can try the IssueTrak helpdesk software system for yourself. There's nothing to download, and we can often have you trying to system within an hour or less. Take the time out now: this is one of the easiest customer support systems available, and the proof is at your fingertips.

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Customer Support Systems